Managed Services

Customer gains access to a deep pool of technical experts available on demand on either a fractional or full-time basis. Instead of committing to a fixed-time contract, customer purchases a block of hours used as needed. This approach provides access to a broader pool of experienced technical experts, at billing rates appropriate to their skills, role and experience.

Having the right resource on board at key points in an IT project can be critical to solution performance and on-time, cost-effective delivery. But you don’t need them all the time. This structure gives you access to experienced architects on your terms, contributing to project success while keeping costs under control.

Managed Services are particularly useful for startups and small & medium enterprises who want the benefit of experienced professionals at fractional costs without the need of employing them full time.

  • Architect as a Service
  • Security as a Service
  • Director as a Service
  • CISO as a Service
  • CIO as a Service



    • Architect as a Service

      A technical architect defines IT solutions to business challenges via architectures, systems, applications and process components and the integration of a broad variety of applications and diverse hardware and software components. Any company that is growing and adding capabilities necessary to compete in the market- think mobile, data analytics, business intelligence, identity access management- needs a strong architect to guide their path. CIOs listed the following as the most common scenarios driving needs for technical architects.

      SDC-TS offers an alternative to hiring a full-time technical architect, having consultants on site full time, or simply going without critical resources. We offer customers a single rate for access to architects across multiple disciplines including Identity and Access Management, AWS, Azure, GCloud, Oracle, Exchange, SQL Server, Active Directory and more.

      SDC Architecture as a Service helps you reduce the significant cost of maintaining full-time architecture resources to meet variable needs. Through Architecture as a Service, you have access to highly qualified enterprise and solution technical architects specializing in applications, data and infrastructure. These professionals provide support across a spectrum of governance, implementation, architecture and integration requirements

      You might need architect support to prepare for an infrastructure upgrade or you may want additional resources on hand at project inception, validation or alignment with the business. Whatever the situation, Architecture as a Service delivers the resources you need, the fresh perspective of industry-seasoned technical architects, and the commitment to quality that customers have come to expect from SDC Tech Solutions.

    • A CISO (Chief Information Security Officer) is a C-level employee whose task is to oversee corporate security strategy. The typical CISO’s responsibilities include:

      *Planning long-term security strategy
      *Planning and implementing data loss prevention measures
      *Managing access policies for different user classes
      *Ensuring that the company implements proper safeguards to meet compliance requirements
      *Investigating any incidents and preventing them in the future
      *Assessing security risk
      *Arranging security awareness training
      *Planning and implementing for security certifications like ISO-27001 etc


      A CISO can be consulted on the following matters by our customer’s employees:

      *Configuring network security settings
      *Performing penetration testing
      *Developing and implementing sufficient measures to detect cyber threats
      *Implementing network security policies
      *Installing and maintaining security software like firewalls or backups
      *Assessing the system’s security controls and processes to find potential security gaps
      *Planning changes and upgrades for corporate IT infrastructure
      *Maintaining system integrity
      *Implementing insider threat control measures
      *Choosing new security software if needed
      *Implementing disaster recovery measures
      *Analyzing previous incidents and creating an incident response plan
      *Analyzing the costs and benefits of security solutions
      *Analyzing and configuring corporate systems to improve their security
      *Analyzing data loss prevention measures
      *Looking for system vulnerabilities and ways to fix them
      *Monitoring data behavior for abnormal activities
      *Verifying security, availability, and confidentiality of corporate data
      * Managing access for different user levels
      * Ensuring that data migration is secure
      * Configuring security software
      * Monitoring data behavior for abnormal activities
      * Implementing security policies
      * Testing company’s systems to locate potential risks and vulnerabilities
      * Reporting security statuses and incidents (if any)
      * Using software tools to automate some of the tasks

    • The technical/IT director has the in-depth technical knowledge to help the company manage its systems efficiently. A director is responsible for developing and implementing corporate IT strategies in order to meet corporate financial and operational needs. This is a complex job that includes many high-level tasks related to IT management, security, and efficiency. Some of the most common IT director responsibilities include but not limited to :

      * Planning and executing corporate IT strategy
      * Managing computer systems, networks, and security
      * Managing hardware and software deployments
      * Protecting sensitive information and system-crucial data
      * Managing applications and their security
      * Assessing IT risks and Planning for and managing disaster recovery
      * Calculating the costs of IT systems and potential security risks
      * Developing IT security policies that cover data access, devices, incident response, and other issues
      * Working with professionals to implement technical upgrades and mitigate potential risks.